Outage in Mitel
Mitel One Clients not connecting in AP
Resolved Major
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Outage Details
We are currently investigating reports of Mitel One Clients not connecting
Components affected
Mitel MediaLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/19/2024 01:43PM
This incident has been resolved.
A certificate renewal batch process failed due to the depreciation of a compute environment by our cloud provider. The compute environment has been replaced and certificates are renewing correctly again.
MONITORING
over 1 year ago - at 03/18/2024 12:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 03/18/2024 11:56AM
We have identified the issue is affecting the Media services in AP and are currently working on a fix. We will update again when the fix has been deployed.
INVESTIGATING
over 1 year ago - at 03/18/2024 08:48AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 03/18/2024 08:48AM
We are currently investigating reports of Mitel One Clients not connecting
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