Outage in Mitel

Mitel One Clients not connecting in AP

Resolved Major
March 18, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

Need to monitor Mitel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mitel, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of Mitel One Clients not connecting
Components affected
Mitel Media
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/19/2024 01:43PM

This incident has been resolved.

A certificate renewal batch process failed due to the depreciation of a compute environment by our cloud provider. The compute environment has been replaced and certificates are renewing correctly again.

MONITORING over 1 year ago - at 03/18/2024 12:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/18/2024 11:56AM

We have identified the issue is affecting the Media services in AP and are currently working on a fix. We will update again when the fix has been deployed.

INVESTIGATING over 1 year ago - at 03/18/2024 08:48AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 03/18/2024 08:48AM

We are currently investigating reports of Mitel One Clients not connecting

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook