Outage in Mitel
CloudLink Gateways Unavailable in AP Region
Resolved Major
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Outage Details
Components affected
Mitel TunnelLatest Updates ( sorted recent to last )
This incident has been resolved.
An incorrect retention policy resulted in the container image being removed which took the service offline.
A fix has been implemented and we are monitoring the results.
We have identified the issue and are working on a fix.
We are receiving multiple reports of CloudLink Gateways losing connection in the AP region. Customers may receive an error message with "CLGW_ERROR_LITTLE_MOLE_FAILURE". We are currently investigating the cause.
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