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This incident has been resolved.
The incident appears to be as a result of unexpected issues within the network. We are no longer seeing elevated error rates and service has been healthy for the past 5 days.
The Presence service in the EU region has returned to normal operation. We will continue to monitor over the next few days.
We are currently investigating elevated error rates on the Presence service in EU region. At this time it does not appear to be affecting service but we will continue to investigate and update accordingly.
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