Outage in Mitel

Mitel One Mobile One-Way Audio in EU Region

Resolved Minor
September 11, 2024 - Started about 2 months ago - Lasted 13 days
Official incident page

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Outage Details

We are investigating outbound call issues from Mitel One Mobile clients with carrier minutes enabled. We will provide an update when we have more information.
Components affected
Mitel Media
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/24/2024 11:34AM

This issue has been resolved.

This affected a small number of customers, it was fixed with a deployment on September 17th.

MONITORING about 2 months ago - at 09/18/2024 01:41PM

A fix has been deployed, outbound calls should now be working properly again. We will continue to monitor and update.

IDENTIFIED about 2 months ago - at 09/12/2024 02:11PM

We have identified the issue and are working on a fix. We will provide another update once the fix has been deployed.

INVESTIGATING about 2 months ago - at 09/11/2024 12:35PM

We are investigating outbound call issues from Mitel One Mobile clients with carrier minutes enabled. We will provide an update when we have more information.

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