Outage in MoEngage

[Dashboard-03] Delay in Event Processing in Segmentation, Analytics, and User Profile

Resolved Minor
September 08, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Hi there, We are experiencing a delay of an hour or so in processing the events. Queries run on segmentation and analytics may not reflect the most recent data. All the Smart Trigger campaigns and Flows would continue to work as they normally do. We are working on this to resolve at the earliest. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to support@moengage.com in case of any queries. Thanks, Team MoEngage
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/08/2023 12:25PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 09/08/2023 10:19AM

Hi there,

We are experiencing a delay of an hour or so in processing the events. Queries run on segmentation and analytics may not reflect the most recent data.

All the Smart Trigger campaigns and Flows would continue to work as they normally do.

We are working on this to resolve at the earliest. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard.

Please reach out to support@moengage.com in case of any queries.

Thanks,
Team MoEngage

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