Outage in MoEngage

[Dashboard-03] Some services are affected.

Resolved Minor
February 01, 2025 - Started 3 months ago - Lasted 24 minutes
Official incident page

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Outage Details

Campaign sending services are affected an dashboard loading response times are affected. Our team is investigating the issue.
Components affected
MoEngage One-time & Periodic Campaigns - Email MoEngage Dashboard MoEngage One-time & Periodic Campaigns - Mobile Push & Web Push MoEngage One-time & Periodic Campaigns - SMS
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/01/2025 06:47AM

From 5:40 AM GMT to 6:30 AM GMT, the dashboard-03 dashboard was loading intermittently. Campaigns sending is delayed during this time period. The issue is resolved now. Our team will further RCA this incident and take preventive measures.

IDENTIFIED 3 months ago - at 02/01/2025 06:25AM

Campaign sending services are affected an dashboard loading response times are affected. Our team is investigating the issue.

Latest MoEngage outages

[DC-01] Lag in Periodic Segment Refresh - about 12 hours ago
[Dashboard-02] Delay in processing User Updates - 9 days ago
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns - about 2 months ago
Dashboard-03 Service Degradation - 2 months ago
Dashboard-03 Service Degradation - Smart Trigger and Flow Campaigns - 3 months ago

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