Outage in MoEngage
Dashboard-03 : Degraded Performance in Stats Processing
Resolved MinorIncident Report
We are currently experiencing degraded performance in our Stats system, resulting in delays of approximately one hour in updating campaign analytics and reports.
Campaign sending and triggers remain fully operational — only the updating of statistics is affected.
Our team has implemented a fix and is actively monitoring to ensure performance returns to normal. We apologize for any inconvenience this may cause and appreciate your patience while we continue to verify stability.
Components affected
MoEngage Campaign StatsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/23/2025 11:56PM
This incident has been resolved.
MONITORING
4 months ago - at 12/23/2025 09:44AM
We are currently experiencing degraded performance in our Stats system, resulting in delays of approximately one hour in updating campaign analytics and reports.
Campaign sending and triggers remain fully operational — only the updating of statistics is affected.
Our team has implemented a fix and is actively monitoring to ensure performance returns to normal. We apologize for any inconvenience this may cause and appreciate your patience while we continue to verify stability.
Latest MoEngage outages
[Dashboard-02] Delay in Campaign Sending - 11 days ago
Dashboard 01 - Degraded Performance in Data Ingestion - 15 days ago
Dashboard 03 – Degraded Performance in Trigger-Based Flows - about 1 month ago
[Dashboard-03] Delay in Ingestion Pipeline - about 1 month ago
Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns - about 2 months ago
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