Is Motus Down? Check current status
Check if Motus is down, official outages, user-reported issues, and outages map.
Current Motus status
Motus is working normally
Updated from Motus official status page
Check if Motus is down, official outages, user-reported issues, and outages map.
Motus is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Motus status data.
IsDown has tracked 55 incidents since started monitoring Motus status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Aug 01, 2025
10:24 AM EDT
|
Major | We're experiencing a partial outage that is impacting access to the mobile app and motus.com. | about 23 hours |
|
Jul 01, 2025
09:08 AM EDT
|
Minor | Issues with Mobile Application | about 2 hours |
|
Apr 03, 2023
11:51 AM EDT
|
Major | Some drivers are reporting issues with submitting mileage. | about 3 hours |
|
Feb 27, 2023
10:09 AM EST
|
Minor | Users receiving errors while uploading insurance documents | about 3 hours |
|
Jan 04, 2023
03:00 PM EST
|
Major | Customer Care phone systems are down | about 4 hours |
|
Sep 01, 2022
03:34 PM EDT
|
Minor | Issues loading reports | Ongoing |
|
Aug 23, 2022
05:22 PM EDT
|
Minor | Users getting permission denied when accessing reportss | Ongoing |
|
Jun 21, 2022
10:04 AM EDT
|
Minor | Timeouts and erroring requests | Ongoing |
|
Dec 15, 2021
10:36 AM EST
|
Minor | We are investigating reported issues with logging in and accessing the site | Ongoing |
|
Dec 14, 2021
01:53 PM EST
|
Minor | Tableau Reporting Downtime | Ongoing |
I can log into the website however the Motus app kicked me out yesterday and i can not get in!!! i have tried for half the day i cant change password nothing i have to use the sso to log in it will not let me in
App won't load/sync trips
Cant log into app or web portal. with response the web page don't exist
Motus will not load for me to pull my milage for my expense report.
can't log on. Received message Request ID: "16ded029-74f0-41a5-add5-2247ad6cbe3c"
App crashes as soon as I try to open it
Motus app shows no data - even for days I've driven and had seen the data captured. Submissions and reimbursement screens are blank.
Won't allow me to enter mileage spoke to 3 motus reps yesterday no one could help me
| Component | Status |
|---|---|
| Motus.com | OK |
| Mobile Applications | OK |
| Single Sign On | OK |
| Member Services Phone Support | OK |
| Motus API | OK |
| Driver API | OK |
| Client Location API | OK |
| Customer Care Phone Support | OK |
| Relocation | OK |
| Tableau Reporting | OK |
Motus provides vehicle management and relocation services, featuring tools like mobile apps, APIs for integration, and comprehensive reporting via Tableau, supported by dedicated phone support for members and customers.
Monitoring Motus since October 2022
Tracking 10 Motus services and regions
2 incidents in 2025
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Motus isn't down. You can check Motus status and incident details on the top of the page. IsDown continuously monitors Motus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Motus is currently operational. You can check Motus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Motus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Motus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Motus last outage was on August 01, 2025 with the title "We're experiencing a partial outage that is impacting access to the mobile app and motus.com."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Motus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Motus is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Motus's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Motus with maximum flexibility
IsDown monitors Motus for major outages. A major outage is when Motus experiences a critical issue that severely affects one or more services/regions. When Motus marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Motus status page for minor outages. A minor outage is when Motus experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Motus status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Motus publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Motus and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Motus and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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