Is Motus Down? Check current status

Check if Motus is down, official outages, user-reported issues, and outages map.

Current Motus status

Motus is working normally

Updated from Motus official status page a few minutes ago

Motus not working for you?

Motus service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Motus Outage Map

View Motus Reports Map

Track Motus on your status page

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

Motus recent outages and downtime history

IsDown has tracked 55 incidents since started monitoring Motus status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Motus outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 01, 2025
10:24 AM EDT
Major
We're experiencing a partial outage that is impacting access to the mobile app and motus.com.
We are aware of a technical concern and our team is working to resolve it as quickly as possible....
about 23 hours
Jul 01, 2025
09:08 AM EDT
Minor
Issues with Mobile Application
We are currently experiencing issues with our Mobile App. You are able to review and submit your...
about 2 hours
Apr 03, 2023
11:51 AM EDT
Major
Some drivers are reporting issues with submitting mileage.
We have identified the issue and are working on a resolution.
about 3 hours
Feb 27, 2023
10:09 AM EST
Minor
Users receiving errors while uploading insurance documents
We are investigating an issue where users are receiving errors when submitting their insurance do...
about 3 hours
Jan 04, 2023
03:00 PM EST
Major
Customer Care phone systems are down
The phone system used to reach Motus Customer Care is down
about 4 hours
Sep 01, 2022
03:34 PM EDT
Minor
Issues loading reports
We've identified an issue causing reports to fail to load, and are working to address it
Ongoing
Aug 23, 2022
05:22 PM EDT
Minor
Users getting permission denied when accessing reportss
We are currently investigating reports of users getting a permission denied message when accessin...
Ongoing
Jun 21, 2022
10:04 AM EDT
Minor
Timeouts and erroring requests
The issue has been identified and a fix is being implemented.
Ongoing
Dec 15, 2021
10:36 AM EST
Minor
We are investigating reported issues with logging in and accessing the site
We are investigating reported issues with logging in and accessing the site
Ongoing
Dec 14, 2021
01:53 PM EST
Minor
Tableau Reporting Downtime
Tableau Reporting is unavailable at this time due to vulnerability to the log4shell exploit. We ...
Ongoing
Sign up to check more outage history

Looking to track Motus outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

User comments about Motus status

See what users are saying about Motus issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Kym - I can log into the website however the Motus app kicked me out yesterday and i can not get in!!! i have tried for half the day i cant change password nothing i have to use the sso to log in it will not let me in.

  • Robert - App won't load/sync trips.

  • Robert - Cant log into app or web portal. with response the web page don't exist .

  • Jillian - Motus will not load for me to pull my milage for my expense report. .

  • Matt - can't log on. Received message Request ID: "16ded029-74f0-41a5-add5-2247ad6cbe3c".

  • . - App crashes as soon as I try to open it.

  • Paul - Motus app shows no data - even for days I've driven and had seen the data captured. Submissions and reimbursement screens are blank..

  • Chris - Won't allow me to enter mileage spoke to 3 motus reps yesterday no one could help me.

Motus components or services current status

Component Status
Client Location API OK
Customer Care Phone Support OK
Driver API OK
Member Services Phone Support OK
Mobile Applications OK
Motus API OK
Motus.com OK
Relocation OK
Single Sign On OK
Tableau Reporting OK
IsDown Logo

The Status Page Aggregator Built for IT Teams

Unified vendor dashboard

4522+ third-party services available to monitor

Early Outage Detection

Alerts 30+ minutes before official updates

Stop the Support Flood

Cut "is it down?" tickets by 80%

Start Monitoring Today
14-day free trial • No credit card required

Motus provides vehicle management and relocation services, featuring tools like mobile apps, APIs for integration, and comprehensive reporting via Tableau, supported by dedicated phone support for members and customers.

Monitoring Motus since October 2022

Tracking 10 Motus services and regions

Need help? Try here:
Support at website.
Check their status page.

2 incidents in 2025

How to monitor the status of Motus and all your dependencies?

IsDown is a status page aggregator that monitors if Motus and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Motus, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Motus?

IsDown monitors Motus health in almost real-time

Every few minutes we go to the status page of Motus (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Motus's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Motus, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Motus and other services.

One status page to monitor all your external dependencies

What you get when monitoring Motus with IsDown

Track Motus incidents and downtimes by severity

IsDown checks Motus official status page for major/minor outages or downtimes. A major outage is when Motus experiences a critical issue that severely affects one or more services/regions. A minor incident is when Motus experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Motus outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Motus

Motus and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Motus outages and downtimes

IsDown collects all information from the outages published in Motus status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Motus maintenance events

Motus publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Motus outages that impact your business

IsDown monitors Motus and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Motus but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Motus and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Motus and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Motus or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Motus and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Motus or other services

Send outage information from Motus and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Motus and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Motus and other services to your tools

Share Motus status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Motus down?'

Start Monitoring for Free
Share Motus status in your status page

Motus Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Motus outages, IsDown monitors Motus's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Motus status page monitoring with real-time incident details.
Monitor 4,522+ services including Motus in a single dashboard.
Instant Motus outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Motus official status and user-reported issues.
Maintenance feed for Motus
Granular alerts filtering by Motus components and regions.
Start Monitoring Motus with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Motus down today?

Motus isn't down. You can check Motus status and incident details on the top of the page. IsDown continuously monitors Motus official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Motus status?

Motus is currently operational. You can check Motus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Motus outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Motus down today or just slow?

Currently there's no report of Motus being slow. Check on the top of the page if there are any reported problems by other users.

How are Motus outages detected?

IsDown monitors the Motus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Motus having an outage right now?

Motus last outage was on August 01, 2025 with the title "We're experiencing a partial outage that is impacting access to the mobile app and motus.com."

How to check if Motus is down?

Why use IsDown to monitor Motus instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Motus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Motus?

IsDown and DownDetector help users determine if Motus is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Motus's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Ready to monitor Motus and all your external dependencies?

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required