Outage in Moveworks

User Insights dashboard degradation

Resolved Minor
December 05, 2024 - Started 3 months ago - Lasted about 16 hours
Official incident page

Need to monitor Moveworks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Moveworks, and never miss an outage again.
Start Free Trial

Outage Details

we have identified an issue where some customers are unable to access User Insights dashboard within Copilot Insights. This issue is not impacting customers who have deployed Copilot in chat platforms like Microsoft teams or Slack.
Components affected
Moveworks Performance Insights
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/06/2024 06:17AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/05/2024 03:19PM

We have rolled back the User Insights feature in Copilot Insights as part of the maintenance and will be reintroducing the feature at a later date. We sincerely apologize for any inconvenience caused. Please feel free to refer the community post here https://community.moveworks.com/analytics-89/introducing-user-insights-in-copilot-analytics-1755?tid=1755&fid=89 for details.

IDENTIFIED 3 months ago - at 12/05/2024 02:32PM

we have identified an issue where some customers are unable to access User Insights dashboard within Copilot Insights. This issue is not impacting customers who have deployed Copilot in chat platforms like Microsoft teams or Slack.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook