Outage in MURAL

Mural Notifications Delay

Resolved Minor
January 16, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We're experiencing a service disruption that is causing notifications, including password reset emails, to not be delivered. We're investigating the issue and will restore regular service ASAP. Please check our status page for the most up-to-date info 👉 status.mural.co/
Components affected
MURAL Notifications

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/16/2024 09:46PM

We have determined that the change implemented previously has successfully resolved this issue, therefore restoring Mural's service to fully operational. We appreciate your patience while we were working on finding a solution and apologize for any inconveniences.

MONITORING almost 2 years ago - at 01/16/2024 08:46PM

We've implemented a change that should resolve the issue. We're monitoring the results of this change and will update this message by 22:45 to confirm this is working as expected.

INVESTIGATING almost 2 years ago - at 01/16/2024 08:20PM

We are still investigating the delays in sending transactional emails. We will post the next update here as soon as there is progress, or by 22:20 CET at the latest.

Please check our status page for the most up-to-date info 👉 status.mural.co/

INVESTIGATING almost 2 years ago - at 01/16/2024 07:20PM

We are still investigating the delays in sending transactional emails. We will post the next update here as soon as there is progress, or by 21:20 CET at the latest.

Please check our status page for the most up-to-date info 👉 status.mural.co/

INVESTIGATING almost 2 years ago - at 01/16/2024 06:20PM

We're experiencing a service disruption that is causing notifications, including password reset emails, to not be delivered. We're investigating the issue and will restore regular service ASAP.

Please check our status page for the most up-to-date info 👉 status.mural.co/

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