Outage in Mux
Increase in errors and delayed video processing
Resolved MinorIncident Report
We are investigating an increase in errors serving media segments, and delays in video processing starting from 08:29 UTC.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/15/2024 03:08PM
This incident has been resolved.
MONITORING
over 1 year ago - at 11/15/2024 12:42PM
We continue to monitor the health of the system.
MONITORING
over 1 year ago - at 11/15/2024 09:27AM
We have identified and mitigated the issue. Error rates have returned to normal, and the backlog of jobs was processed by 08:57 UTC. We continue to monitor the health of the system.
INVESTIGATING
over 1 year ago - at 11/15/2024 09:10AM
We are investigating an increase in errors serving media segments, and delays in video processing starting from 08:29 UTC.
Latest Mux outages
Mux Dashboard unavailable - 5 days ago
video clips audio loss - about 1 month ago
Mux Data Monitoring Issues - about 1 month ago
Delayed video ingest and webhook delivery for some customers - about 2 months ago
Direct upload failures and playback failures for some customers - about 2 months ago
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