Outage in Mux
Elevated error rate for image, subtitle, storyboard and gif requests
Resolved MinorIncident Report
We are investigating an increase in errors in generating image, subtitle, storyboard, and gif requests starting from 15:38 UTC.
Components affected
Mux Video - VODTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/06/2024 08:40PM
This incident has been resolved.
MONITORING
over 1 year ago - at 12/06/2024 06:34PM
The team has mitigated the issue, and error rates have returned to normal at 17:01 UTC. From then on, generating image, subtitle, storyboard, and gif requests should be fully operational. We are continuing to monitor the health of the system.
INVESTIGATING
over 1 year ago - at 12/06/2024 04:55PM
We are investigating an increase in errors in generating image, subtitle, storyboard, and gif requests starting from 15:38 UTC.
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