Outage in Mux
Incomplete Data Collection
Resolved Major
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Outage Details
We are investigating an issue where many customers are not receiving all incoming beacon data
Components affected
Mux Data - Data CollectionLatest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 07/31/2025 11:38PM
This incident has been resolved.
MONITORING
25 days ago - at 07/31/2025 10:51PM
We are continuing to monitor for any further issues.
MONITORING
25 days ago - at 07/31/2025 09:17PM
The elevated latency we observed in our collection stack has been mitigated and as of 21:01 UTC we are fully recovered. We are now monitoring for additional issues.
INVESTIGATING
25 days ago - at 07/31/2025 08:44PM
We are not seeing a full recovery and are investigating the cause.
MONITORING
25 days ago - at 07/31/2025 08:39PM
A fix has been implemented and we are monitoring the results. Impact mitigated at 20:29 UTC
IDENTIFIED
25 days ago - at 07/31/2025 08:25PM
The issue has been identified and we are working on a fix. Mux Data customers are continuing to see collection degradation.
INVESTIGATING
25 days ago - at 07/31/2025 08:02PM
Beginning at 19:35 UTC, customers will see reduced CCV counts and elevated failure/exit percentages in the monitoring product. Views during this time may not have complete data. We are continuing to investigate.
INVESTIGATING
25 days ago - at 07/31/2025 07:50PM
We are continuing to investigate this issue.
INVESTIGATING
25 days ago - at 07/31/2025 07:49PM
We are investigating an issue where many customers are not receiving all incoming beacon data
Latest Mux outages
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