Outage in Mux
We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams
Resolved MajorIncident Report
The Mux engineering team are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 09/22/2025 04:38PM
This incident has been resolved.
MONITORING
2 months ago - at 09/22/2025 03:25PM
Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.
INVESTIGATING
2 months ago - at 09/22/2025 02:54PM
The Mux engineering team are investigating.
Latest Mux outages
Increase in error rates for image delivery - 9 days ago
EU Data ingest collection issues - 29 days ago
Investigating elevated playback errors on Chrome version 141.0.7390.123 and later - about 1 month ago
Mux Player embeds increased error rates - about 1 month ago
Mux Data Monitoring Latency and Data Loss - about 2 months ago
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