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Outage in myOpenFactory

Nachrichtenverarbeitung ist gestört, Belege werden korrekt angenommen. | Message processing is disrupted, receipts are accepted correctly.

Resolved Major
August 05, 2025 - Started 6 months ago - Lasted about 1 hour
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Incident Report

Die Nachrichtenverarbeitung ist gestört, aber Belege werden korrekt angenommen. Diese können nach Behebung des Problems dann verarbeitet werden. | Message processing is disrupted, but documents are accepted correctly. These can then be processed once the problem has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/05/2025 11:33AM

Das Problem wurde gelöst und und die offenen Belege werden jetzt abgearbeitet, bitte haben Sie etwas Geduld. Auf Ihrer Seite gibt es kein ToDo. | The problem has been solved and the open documents are now being processed. Please be patient. There are no tasks on your side.

INVESTIGATING 6 months ago - at 08/05/2025 11:26AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 08/05/2025 10:39AM

Die Nachrichtenverarbeitung ist gestört, aber Belege werden korrekt angenommen. Diese können nach Behebung des Problems dann verarbeitet werden. | Message processing is disrupted, but documents are accepted correctly. These can then be processed once the problem has been resolved.

Latest myOpenFactory outages

Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - about 1 month ago
Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector - 5 months ago
Die Portaloberfläche und Schnittstellen sind nicht erreichbar. | The portal interface and interfaces are not accessible. - 5 months ago
Störung von bestimmten Schnittstellen | Disruption of particular interfaces - 5 months ago
Aktuelle Störung des Portals und der Schnittstellen | Current disruption of the portal and interfaces - 5 months ago

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