Outage in myOpenFactory

Nachrichtenverarbeitung ist gestört, Belege werden korrekt angenommen. | Message processing is disrupted, receipts are accepted correctly.

Resolved Major

August 05, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Die Nachrichtenverarbeitung ist gestört, aber Belege werden korrekt angenommen. Diese können nach Behebung des Problems dann verarbeitet werden. | Message processing is disrupted, but documents are accepted correctly. These can then be processed once the problem has been resolved.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/05/2025 11:33AM

Das Problem wurde gelöst und und die offenen Belege werden jetzt abgearbeitet, bitte haben Sie etwas Geduld. Auf Ihrer Seite gibt es kein ToDo. | The problem has been solved and the open documents are now being processed. Please be patient. There are no tasks on your side.

INVESTIGATING 9 months ago - at 08/05/2025 11:26AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 08/05/2025 10:39AM

Latest myOpenFactory outages

Portal und Schnittstellen nicht erreichtbar || Portal and interfaces not available - about 1 month ago

Probleme bei der Verarbeitung von ausgehenden Belegen | Problems with processing of outgoing messages - 2 months ago

Verfügbarkeit der Schnittstellen und Portal-Oberfläche eingeschränkt || Limited availability of interfaces and portal - 3 months ago

Portal nicht erreichbar, Nachrichtenverarbeitung teilweise eingeschränkt | Portal not accessible, message processing partially restricted - 4 months ago

Störung der HTTPS Schnittstelle, davon ist auch Rest, AS2 und der myOpenFactory EDI-Connector betroffen | Disruption of the HTTPS interface, which also affects Rest, AS2 and the myOpenFactory EDI connector - 7 months ago

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