Outage in Nebula
Resolved - Temporary disruption to audio
Resolved MinorIncident Report
Our team are investigating a brief period of disruption seen across a limited number of customers between 10:45-10:48 this morning, however our redundancy measures automatically re-routed affected traffic and all service was restored to the affected zone. We will continue monitoring to ensure no further degradation of service.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/24/2025 11:04AM
This incident has been resolved.
MONITORING
3 months ago - at 11/24/2025 10:53AM
Our team are investigating a brief period of disruption seen across a limited number of customers between 10:45-10:48 this morning, however our redundancy measures automatically re-routed affected traffic and all service was restored to the affected zone. We will continue monitoring to ensure no further degradation of service.
Latest Nebula outages
Brief interruption on apps, dashboards - 13 days ago
Issues logging into apps and dashboards - 23 days ago
(Updated) Post-dial delay and audio issues on softphone apps and handsets - about 1 month ago
Degraded performance on inbound and outbound calling for some accounts - about 1 month ago
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