Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Neon One

Slowdown when accessing admin interface

Resolved Minor
October 10, 2025 - Started 7 months ago - Lasted 32 minutes
Official incident page

Incident Report

We are currently investigating an issue where customers may experience slowness when loading admin pages and reports.
Components affected
Neon One Neon CCM

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/10/2025 03:32PM

We identified the issue causing the slowdown and this incident has been resolved. Neon Client Case Management customers should see load times across the system operating as normal.

INVESTIGATING 7 months ago - at 10/10/2025 03:04PM

We are currently investigating an issue where customers may experience slowness when loading admin pages and reports.

Latest Neon One outages

CRM Latency - about 1 month ago
Neon Pay Portal Timeout Error - about 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook