Outage in Neon One

Gives Day account login and search page loading issues

Resolved Minor
October 21, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified and implemented a fix for an issue where search pages and logins were returning a 403 or not loading as expected. We will continue to monitor to make sure the issue is not recurring.
Components affected
Neon One Neon Giving Days

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/21/2025 04:42PM

After further monitoring, no additional issues have been reported. The incident has been resolved. Thanks for your patience!

MONITORING 2 months ago - at 10/21/2025 04:16PM

We have identified and implemented a fix for an issue where search pages and logins were returning a 403 or not loading as expected. We will continue to monitor to make sure the issue is not recurring.

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