Outage in Neon One
CCM System Performance Degredation
Resolved MajorIncident Report
We are investigating reports of an issue causing systems to severely slow down and in some cases prevent access. Our team is actively investigating and working to restore full speed and access to CCM. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/20/2025 07:01PM
The issue has been identified and a fix has been implemented. The team will monitor throughout the day to make sure the issue does not recur. Thank you for your patience and understanding.
INVESTIGATING
3 months ago - at 11/20/2025 05:47PM
We are investigating reports of an issue causing systems to severely slow down and in some cases prevent access. Our team is actively investigating and working to restore full speed and access to CCM. Thank you for your patience.
Latest Neon One outages
CRM Page Loading - about 2 months ago
CCM Outage - about 2 months ago
Neon CRM system slowdown - 2 months ago
Delays in CRM scheduled Campaign emails - 2 months ago
Neon CRM Text Messaging delays - 2 months ago
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