Outage in Neon One

Neon CRM Text Messaging delays

Resolved Minor
December 01, 2025 - Started 29 days ago - Lasted about 16 hours
Official incident page

Incident Report

Neon CRM's text message sending partner is reporting delays for outbound toll-free SMS messaging. Neon One is engaging with the partner to restore expected timely SMS delivery. We will continue to monitor for updates.
Components affected
Neon One Neon CRM

Need to monitor Neon One outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 12/02/2025 03:35PM

This incident was resolved overnight by our text sending partner, and there are no delays today.

IDENTIFIED 29 days ago - at 12/01/2025 11:55PM

Neon CRM's text message sending partner is reporting delays for outbound toll-free SMS messaging. Neon One is engaging with the partner to restore expected timely SMS delivery. We will continue to monitor for updates.

Latest Neon One outages

CRM Page Loading - 11 days ago
CCM Outage - 11 days ago
Neon CRM system slowdown - 14 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5010 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook