Outage in Neon One
Delays in CRM scheduled Campaign emails
Resolved MinorIncident Report
We are aware of an issue where scheduled Campaign emails have been delayed in sending. We have implemented a fix and are continuing to monitor for further delays. Thank you for your patience and understanding as we work through this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/02/2025 09:21PM
CRM scheduled Campaign emails are operating as expected.
MONITORING
2 months ago - at 12/02/2025 05:12PM
We have successfully deployed a solution that has resolved the delays experienced with sending campaign e-mails. We will continue to monitor throughout the day.
MONITORING
2 months ago - at 12/02/2025 04:29PM
You may experience delays of up to 90 minutes when sending email campaigns. All emails will process through our queue automatically - no need to cancel or re-send your emails. Thank you for your patience.
MONITORING
2 months ago - at 12/02/2025 03:41PM
You may experience delays of up to 2.5 hours when sending email campaigns. All emails will process through our queue automatically - no need to cancel or re-send your emails. Thank you for your patience.
MONITORING
2 months ago - at 12/02/2025 02:40PM
We are aware of an issue where scheduled Campaign emails have been delayed in sending. We have implemented a fix and are continuing to monitor for further delays. Thank you for your patience and understanding as we work through this issue.
Latest Neon One outages
CRM Page Loading - about 2 months ago
CCM Outage - about 2 months ago
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Neon CRM Text Messaging delays - 2 months ago
Neon SSO problems with sending SMS for 2FA - 2 months ago
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