Outage in Netskope
Service Impact to PEK1, PVG1, PVG2 Data Center.
Resolved MajorIncident Report
Summary AI Generated
**Netskope NPA Gateway experienced a major outage lasting approximately 25.6 hours affecting the PEK1, PVG1, and PVG2 data centers in China.** The issue was escalated to Netskope's local ISP in China as part of the investigation. A fix was implemented and placed under monitoring, resolving the incident.
We are investigating a service impacting incident at the PEK1, PVG1, PVG2 datacenter(s) for the following service(s) NPA Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 10/29/2026 10:16PM
A fix has been implemented and we are monitoring the results.
UPDATE
6 days ago - at 10/29/2026 07:35PM
Netskope continues to investigate the issue
UPDATE
6 days ago - at 10/29/2026 06:20PM
Netskope escalated the issue to its ISP in China
INVESTIGATING
6 days ago - at 10/29/2026 05:07PM
We are currently investigating this issue.
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