Outage in Netskope
Service Impact to SJC1 Data Center.
Resolved MajorIncident Report
Summary AI Generated
Netskope experienced a 3.5-hour major incident at its SJC1 data center affecting the Management Console WebUI. The issue disrupted access to the management console while Netskope investigated the root cause. A mitigation was successfully implemented, restoring services, with ongoing monitoring to ensure stability.
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Management Console WebUITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MITIGATED
5 days ago - at 10/30/2026 02:09PM
The issue has been mitigated, we are continuing to monitor the results.
UPDATE
5 days ago - at 10/30/2026 02:07PM
Netskope has implemented a mitigation, and services have been restored. Monitoring is ongoing to ensure continued stability.
UPDATE
5 days ago - at 10/30/2026 01:26PM
Netskope is continuing its investigation to identify the root cause of the issue.
INVESTIGATING
5 days ago - at 10/30/2026 12:45PM
We are currently investigating this issue.
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