Outage in Netskope
Service Impact to DFW3 Data Center.
Resolved MajorIncident Report
Summary AI Generated
**Netskope experienced a major service incident at the DFW3 data center lasting approximately 3.2 hours, impacting SaaS Security Posture Management (SSPM), Data Security Posture Management (DSPM), and Digital Experience Management (DEM).** The root cause was identified as a network path issue affecting the data center. The incident was resolved after the network path issue was fixed, with monitoring confirmed in place following restoration.
We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) DEM, DSPM, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope SaaS Security Posture Management Netskope Data Security Posture Management Netskope Digital Experience ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
4 days ago - at 10/31/2026 10:00AM
The network path issue has been resolved, and we are monitoring the status.
INVESTIGATING
4 days ago - at 10/31/2026 06:05AM
We are currently investigating this issue.
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