Outage in New Relic

New Relic One is unavailable for the US and EU Region

Resolved Major
August 04, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers are experiencing an issue with the New Relic One UI in the US and EU region. We will update this page as we resolve the issue.
Components affected
New Relic NRQL Alerts : US New Relic Dashboards UI : US New Relic Infrastructure Agent and Integrations : US New Relic Logs Alert Notifications : Europe New Relic Serverless Alert Notifications : Europe New Relic Log API : Europe New Relic Infrastructure UI : US New Relic Mobile Alert Notifications : Europe New Relic Alerts UI : Europe New Relic Mobile Alert Notifications : US New Relic Mobile UI : US New Relic Incident Intelligence : Europe New Relic APM UI : US New Relic Logs UI : US New Relic Synthetics UI : US New Relic Infrastructure Alert Notifications : Europe New Relic APM Agent : US New Relic Mobile UI : Europe New Relic Browser Agent : Europe New Relic Trace API : US New Relic APM Agent : Europe New Relic APM Alert Notifications : US New Relic Synthetics UI : Europe New Relic Browser UI : Europe New Relic APM UI : Europe New Relic Log API : US New Relic Dashboards UI : Europe New Relic Metrics API : Europe New Relic NRQL Alerts : Europe New Relic isNewUser New Relic Mobile Agent : US New Relic APM Alert Notifications : Europe New Relic Logs UI : Europe New Relic Serverless UI : Europe New Relic AWS Lambda Integration : US New Relic Proactive Detection : US New Relic Event API : US New Relic Synthetics Alert Notifications : Europe New Relic Incident Intelligence : US New Relic Synthetics Alert Notifications : US New Relic Infrastructure Alert Notifications : US New Relic Browser Agent : US New Relic Infrastructure Agent and Integrations : Europe New Relic Metric API : US New Relic Alerts UI : US New Relic Trace API : Europe New Relic Serverless UI : US New Relic Serverless Alert Notifications : US New Relic Browser Alert Notifications : Europe New Relic AWS Lambda Integration : Europe New Relic Logs Alert Notifications : US New Relic Proactive Detection : Europe New Relic Mobile Agent : Europe New Relic Infrastructure UI : Europe New Relic Event API : Europe New Relic Browser UI : US New Relic Browser Alert Notifications : US
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 08/04/2022 09:27AM

We are continuing to work to resolve this.

IDENTIFIED over 2 years ago - at 08/04/2022 08:32AM

We are continuing to work to resolve this.

IDENTIFIED over 2 years ago - at 08/04/2022 07:34AM

We have identified the issue with the UI and Alerts for all Product in the US and EU region. Notifications are impacted for some customers. We’re working to resolve it.

INVESTIGATING over 2 years ago - at 08/04/2022 06:41AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 08/04/2022 06:02AM

Some customers are experiencing an issue with the New Relic One UI in the US and EU region. We will update this page as we resolve the issue.

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