Outage in New Relic

Intermittent API and UI Irregularities - US and EU Region

Resolved Minor
September 26, 2024 - Started about 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Components affected
New Relic Serverless UI : US New Relic Alerts UI : US New Relic Logs UI : US New Relic Infrastructure UI : US New Relic Incident Intelligence : US New Relic Browser UI : US New Relic Mobile UI : US New Relic Proactive Detection : US New Relic Synthetics UI : US New Relic Dashboards UI : US New Relic AWS Lambda Integration : US New Relic APM UI : US New Relic Infrastructure UI : Europe New Relic Serverless UI : Europe New Relic Browser UI : Europe New Relic Synthetics UI : Europe New Relic Mobile UI : Europe New Relic AWS Lambda Integration : Europe New Relic Dashboards UI : Europe New Relic Incident Intelligence : Europe New Relic Logs UI : Europe New Relic APM UI : Europe New Relic Proactive Detection : Europe New Relic Alerts UI : Europe
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/27/2024 02:20AM

Between 18:54 UTC on September 26th and 00:14 UTC on September 27th , some customers in the US and EU region using may have experienced intermittent API errors and irregularities rendering the New Relic UI. We resolved this issue and services have returned to normal operations. Data ingest and alert notifications were not impacted.

INVESTIGATING about 2 months ago - at 09/27/2024 12:32AM

We are starting to see signs of recovery and teams are continuing to monitor.

Some customers in the US and EU region may have experienced intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time.

INVESTIGATING about 2 months ago - at 09/26/2024 11:07PM

We are continuing to investigate an issue where some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

INVESTIGATING about 2 months ago - at 09/26/2024 09:57PM

We are continuing to investigate an issue where some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

INVESTIGATING about 2 months ago - at 09/26/2024 08:50PM

Some customers in the US region may experience intermittent API errors and irregularities rendering the New Relic UI. Data ingest and alert notifications are not impacted at this time. Please continue to monitor this page for updates.

INVESTIGATING about 2 months ago - at 09/26/2024 08:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/26/2024 07:40PM

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Latest New Relic outages

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Potential Service Interruption - about 2 months ago
Intermittent API and UI Irregularities - US and EU Region - about 2 months ago
Infrastructure Entity Irregularities - US and EU Region - 2 months ago

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