Outage in New Relic

Delayed alert notifications for the EU region

Resolved Minor
December 05, 2024 - Started 16 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.
Components affected
New Relic Infrastructure Alert Notifications : Europe New Relic Browser Alert Notifications : Europe New Relic Synthetics Alert Notifications : Europe New Relic Logs Alert Notifications : Europe New Relic Mobile Alert Notifications : Europe New Relic NRQL Alerts : Europe New Relic APM Alert Notifications : Europe New Relic Serverless Alert Notifications : Europe
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/06/2024 02:19AM

Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.

IDENTIFIED 16 days ago - at 12/06/2024 01:35AM

The issue has been identified and a fix is being implemented.

Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.

INVESTIGATING 16 days ago - at 12/06/2024 12:23AM

We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.

INVESTIGATING 16 days ago - at 12/05/2024 11:25PM

Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 12/05/2024 11:20PM

Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.

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