Outage in New Relic

Alert Irregularities - US

Resolved Minor

January 21, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with alert behavior. Some customers in the US region may experience delayed or missing alert notifications related to real-time data.

Components affected

New Relic APM : US New Relic Alerts : US New Relic Browser : US New Relic Infrastructure : US New Relic Logs : US New Relic Mobile : US New Relic NRQL : US New Relic Serverless : US New Relic Synthetics : US

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 01/22/2026 12:46AM

We have investigated and resolved this service interruption and impacted services have returned to normal operations. Between 19:58 UTC on January 21st, and 00:34 UTC on January 22nd, 2026, a subset of customers in the US region may have experienced issues with alert behavior including delayed alert notifications.

IDENTIFIED 8 days ago - at 01/22/2026 12:00AM

We have implemented a fix and are starting to see recovery for impacted services. A subset of customers in the US region may experience delayed or missing alert notifications for real-time data.

INVESTIGATING 8 days ago - at 01/21/2026 10:53PM

We are continuing to investigate an issue with alerts irregularities where a subset of customers in the US region may experience delayed or missing alert notifications for real-time data.

INVESTIGATING 8 days ago - at 01/21/2026 10:23PM

We are investigating an issue with alert behavior. Some customers in the US region may experience delayed or missing alert notifications related to real-time data.

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