Outage in Nexcess

Southfield Datacenter - Issue with Public Switch For Single Rack

Resolved Minor
May 15, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

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Outage Details

Nexcess data center engineers have identified an issue with a network switch responsible for handling the public facing traffic for a single rack in our Southfield datacenter. Impacted services are publicly unreachable but are still running and are accessable internally by our team. Our engineers are currently working on a resolution for this issue. We will update this status page once we have more information regarding this issue. If you have any questions, please do not hesitate to contact a member of our support team by email at support@nexcess.enet, via live-chat or ticket through your customer portal (https://my.nexcess.net/) or by phone, toll-free at 866-639-2377 or international at +1.517.322.0434.
Components affected
Nexcess Southfield, MI (MEL)
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 05/16/2022 01:47AM

Nexcess data center engineers have identified an issue with a network switch responsible for handling the public facing traffic for a single rack in our Southfield datacenter. Impacted services are publicly unreachable but are still running and are accessable internally by our team.

Our engineers are currently working on a resolution for this issue. We will update this status page once we have more information regarding this issue.

If you have any questions, please do not hesitate to contact a member of our support team by email at support@nexcess.enet, via live-chat or ticket through your customer portal (https://my.nexcess.net/) or by phone, toll-free at 866-639-2377 or international at +1.517.322.0434.

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