Outage in Nexcess

Potential Increase in Support Response Times

Resolved Minor
June 11, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

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Outage Details

We are currently investigating errors within our chat and ticketing system due to recent maintenance. At the moment, chat and ticketing systems are fully operational, however, there is a possibility of increased response time from our Support team. Customers can contact us via phone calls as well, which at the moment are not affected. If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).
Components affected
Nexcess Tickets Nexcess Chats
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 06/11/2022 08:56AM

We are currently investigating errors within our chat and ticketing system due to recent maintenance. At the moment, chat and ticketing systems are fully operational, however, there is a possibility of increased response time from our Support team. Customers can contact us via phone calls as well, which at the moment are not affected.

If you have any questions, please contact a member of our support team via ticket or by phone at +1-866-639-2377 (US) or +1-517-322-0434 (international).

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