Outage in Nexcess

Support Request Delays

Resolved Minor
October 27, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

Need to monitor Nexcess outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Nexcess, and never miss an outage again.
Start Free Trial

Outage Details

Our teams are currently investigating an issue causing delays for Support responses and phone connectivity. We will update this status post as soon as more information becomes available. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@nexcess.net).
Components affected
Nexcess Phones
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/27/2022 02:30PM

Our teams have implemented a fix and contact with our support teams is functioning as expected again. We are currently monitoring to ensure no recurrence.

INVESTIGATING almost 3 years ago - at 10/27/2022 01:55PM

Our teams are currently investigating an issue causing delays for Support responses and phone connectivity. We will update this status post as soon as more information becomes available.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@nexcess.net).

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook