Outage in Nexcess
Duplicate ticket creation.
Resolved Minor
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Outage Details
Our team is currently investigating an issue that is intermittently causing multiple instances of newly created tickets to be created. We will update this status post as soon as more information becomes available.
If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Components affected
Nexcess TicketsLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 10/28/2022 12:36AM
Our team has implemented a fix to resolve the issue of duplicate creation. We will continue to monitor this to ensure that the fix has been effective in resolving the issue.
INVESTIGATING
almost 3 years ago - at 10/27/2022 10:12PM
Our team is currently investigating an issue that is intermittently causing multiple instances of newly created tickets to be created. We will update this status post as soon as more information becomes available.
If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
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