Outage in Nexcess

Openstack Performance Degradation

Resolved Maintenance

January 27, 2023 - Started about 3 years ago - Lasted about 14 hours
Official incident page

Incident Report

Our teams are aware of a service impacting issue affecting Openstack. We are currently investigating and will update this status post as more information becomes available. If you have any further questions or concerns, please contact our support team by emailing support@nexcess.net, opening a ticket or chat in your customer portal (https://my.nexcess.net) , or by calling toll-free at 866-639-2377 or +1.517.322.0434 (international).

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/27/2023 02:31PM

This issue is resolved. There have been no further impacts as we have monitored Openstack.

MONITORING about 3 years ago - at 01/27/2023 01:23AM

Our teams have implemented a fix and are currently monitoring to ensure there are no further issues.

INVESTIGATING about 3 years ago - at 01/27/2023 12:47AM

Our teams are aware of a service impacting issue affecting Openstack. We are currently investigating and will update this status post as more information becomes available.

If you have any further questions or concerns, please contact our support team by emailing support@nexcess.net, opening a ticket or chat in your customer portal (https://my.nexcess.net) , or by calling toll-free at 866-639-2377 or +1.517.322.0434 (international).

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