Outage in Nexcess
Acronis Incident, affecting Backup and/or Restore operations, C2C
Resolved Minor
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Outage Details
Components affected
Nexcess Amsterdam, NL (AMS) Nexcess San Jose, CA (SJC) Nexcess Miami, FL (MIA) Nexcess Sydney, AU (SYD) Nexcess Dearborn, MI (OTR) Nexcess Southfield, MI (MEL) Nexcess West Sussex, UK (LGW) Nexcess Surrey, UK (LHR)Latest Updates ( sorted recent to last )
This incident has been resolved.
Acronis, our 3rd party vendor, has alerted us of an issue as with the Acronis Backup Cloud datacenter being degraded. The Acronis Cloud team is working on the issue resolution. At this point in time service impact is limited to the potential to be unable to reach Acronis Backup Gateway and C2C. Affecting backup and/or restore operations and C2C.
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