Outage in Nexcess

Email Deliverability on Servers

Resolved Minor
September 28, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our Engineers have identified and issue with RDNS configurations that may be affecting mail deliverability from Nexcess servers. They are engaged and making the proper adjustments to correct the issue. We will provide updates as we have them. We appreciate your patience as our Engineering teams work to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Components affected
Nexcess Global DNS

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/28/2023 04:03PM

Our Engineers have resolved this issue.

IDENTIFIED about 2 years ago - at 09/28/2023 03:06PM

Our Engineers have identified and issue with RDNS configurations that may be affecting mail deliverability from Nexcess servers. They are engaged and making the proper adjustments to correct the issue.

We will provide updates as we have them.

We appreciate your patience as our Engineering teams work to resolve this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

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