Network issues impacting cloudhosts in uk-south-2

Following extended monitoring with no further disruptions, we have confirmed the network issues impacting a small percentage of hosts our UK-South-2 datacenter have been fully resolved. This incident was due to a change made by one of our peering providers, which has since been rectified.

Our team has been diligently monitoring the situation and we can confirm that all services are now functioning normally. We understand how critical reliable service is to your operations, and we sincerely apologize for any inconvenience this may have caused.

We are committed to providing the highest level of service and will be conducting a thorough review of this incident to prevent similar occurrences in the future.

Thank you for your understanding and continued trust in us. As always, if you have any questions or need further assistance, please don’t hesitate to reach out at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international).

The network supporting the cloudhosts in our uk-south-2 datacenter is currently available and cloudhosts are able to connect. We will continue to monitor network connectivity.

We appreciate your patience. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

We have reached out to the networking team in our remote datacenter to further investigate these issues.

We appreciate your patience and will continue to post updates here as more information is available.

The network supporting the cloudhosts in our uk-south-2 datacenter is encountering intermittent issues resulting in some services periodically becoming unavailable. Our engineers are working to identify the source of these issues and work on a resolution.

We appreciate your patience as our teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)