Network issues impacting email services for cloudhosts (a subset of IPs) in uk-south-2

This issue has been resolved.

The network supporting the cloudhosts in our uk-south-2 datacenter is currently available and cloudhosts are able to connect. We will continue to monitor network connectivity.

We appreciate your patience. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

The network supporting the cloudhosts in our uk-south-2 datacenter is encountering intermittent issues resulting in some email services periodically becoming unavailable. Our engineers are working to identify the source of these issues and work on a resolution.

We have also reached out to the networking team in our remote datacenter to further investigate these issues.

We appreciate your patience as our teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)