Outage in Nexcess

DDoS Attack on cloudhost-2061043.uk-south-2.nxcli.net

Resolved Major
December 14, 2023 - Started almost 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-2061043.uk-south-2.nxcli.net. Our network engineers have been engaged to see if mitigation attempts are possible. We will provide updates as we have more information. We appreciate your patience as our Networking teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)
Components affected
Nexcess uk-south-2
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/15/2023 04:45PM

Traffic to the server has been stable over night and remains that way. This has been resolved.

MONITORING almost 2 years ago - at 12/14/2023 11:27PM

The attack has subsided, but we will continue to monitor the server and situation.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

IDENTIFIED almost 2 years ago - at 12/14/2023 10:10PM

Our teams have identified a distributed denial of service attack (DDos) on cloudhost-2061043.uk-south-2.nxcli.net. Our network engineers have been engaged to see if mitigation attempts are possible. We will provide updates as we have more information.

We appreciate your patience as our Networking teams look into this issue. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net or call us at 866-639-2377, 1-313-279-0722 (international)

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