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We haven't observed any issues since the fix was implemented. Thank you for your patience as our team worked to resolve the issue.
If you have any questions or concerns, please contact our support team by emailing support@nexcess.net, client portal ticket and live chat.
Our team has resolved the issue and the DB connectivity is working fine. We're currently monitoring the status.
Our operations team is actively addressing an issue that is causing database connectivity problems on this cloud host. We are working diligently on resolving it and will update the status page as soon as it is resolved.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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