Outage in Nexcess

Client portal down

Resolved Minor
December 04, 2024 - Started 18 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an emergent issue that is impacting access to the client portal. Our support will be degraded during this incident as well. If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 12/04/2024 01:45PM

This incident has been resolved.

MONITORING 18 days ago - at 12/04/2024 06:04AM

Our team has implemented a fix, and everything is currently operational. We are actively monitoring the situation.

INVESTIGATING 18 days ago - at 12/04/2024 05:48AM

We are currently investigating an emergent issue that is impacting access to the client portal. Our support will be degraded during this incident as well.

If you have any further questions or concerns, please feel free to reach out to us at support@nexcess.net

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