Outage in Nextiva

Nextiva App and Portal Login

Resolved Minor
July 06, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

A subset of Nextiva customers are currently unable to log in to various Nextiva applications. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Components affected
Nextiva CRM Nextiva Office Nextiva App
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/06/2022 09:37PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 07/06/2022 08:57PM

Login functionality has been restored to our various applications. We are continuing to monitor the results after fixes have been implemented.

IDENTIFIED over 2 years ago - at 07/06/2022 08:02PM

The majority of login-affected functionality has been restored. Engineers remain engaged working to resolve the remaining login issues.

IDENTIFIED over 2 years ago - at 07/06/2022 07:13PM

While some login functionality has been restored, engineers remain engaged working toward a full resolution.

IDENTIFIED over 2 years ago - at 07/06/2022 06:56PM

While some login functionality has been restored, engineers remain engaged working toward a full resolution.

IDENTIFIED over 2 years ago - at 07/06/2022 06:17PM

Engineers remain engaged and continue working toward resolution. We will update as efforts progress.

IDENTIFIED over 2 years ago - at 07/06/2022 05:42PM

Engineers have isolated the issue and are working towards a resolution.

INVESTIGATING over 2 years ago - at 07/06/2022 05:14PM

A subset of Nextiva customers are currently unable to log in to various Nextiva applications. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

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