Outage in Nextiva

Nextiva vFax Notifications

Resolved Minor
April 04, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

A subset of Nextiva vFAX customers are experiencing delays in receiving fax notifications. Outbound faxes have no issues at this point. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Components affected
Nextiva vFAX
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/04/2023 09:16PM

This incident has been resolved. vFax notifications and messages are being received as expected.

MONITORING over 2 years ago - at 04/04/2023 06:42PM

A fix has been implemented, and we are monitoring as the fax notifications continue to process through.

INVESTIGATING over 2 years ago - at 04/04/2023 05:38PM

Engineers remain engaged in investigating the issue. We will continue to update as the issue continues. Thank you for your patience.

INVESTIGATING over 2 years ago - at 04/04/2023 03:51PM

A subset of Nextiva vFAX customers are experiencing delays in receiving fax notifications. Outbound faxes have no issues at this point. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

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