Outage in Nextiva

Nextiva vFax Notifications

Resolved Minor
April 04, 2023 - Started over 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

A subset of Nextiva vFAX customers are experiencing delays in receiving fax notifications. Outbound faxes have no issues at this point. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.
Components affected
Nextiva vFAX

Need to monitor Nextiva outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/04/2023 09:16PM

This incident has been resolved. vFax notifications and messages are being received as expected.

MONITORING over 2 years ago - at 04/04/2023 06:42PM

A fix has been implemented, and we are monitoring as the fax notifications continue to process through.

INVESTIGATING over 2 years ago - at 04/04/2023 05:38PM

Engineers remain engaged in investigating the issue. We will continue to update as the issue continues. Thank you for your patience.

INVESTIGATING over 2 years ago - at 04/04/2023 03:51PM

A subset of Nextiva vFAX customers are experiencing delays in receiving fax notifications. Outbound faxes have no issues at this point. Our engineers are aware of this and are working to resolve it as soon as possible. Thank you for your patience.

Latest Nextiva outages

NCC Calling Issues - 23 days ago
Np3 Login Issues - about 2 months ago
NextivaONE SMS/MMS Issues - 3 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook