Outage in Nextiva

Nextiva Fax Bridge Sending and Receiving Issues

Resolved Major

July 26, 2023 - Started over 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

A subset of our customers utilizing fax bridges are experiencing issues with sending and receiving faxes. Our engineers are aware of this and are working to resolve it as soon as possible. Affected customers are encouraged to utilize the fax portal or email to send faxes. Thank you for your patience.

Components affected

Nextiva vFAX

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/27/2023 04:38PM

This incident has been resolved. Users may need to reboot fax bridge devices to restore connectivity.

MONITORING over 2 years ago - at 07/27/2023 03:05PM

A fix has been implemented and we are monitoring results.
Users may need to reboot fax bridge devices to restore connectivity.

INVESTIGATING over 2 years ago - at 07/27/2023 12:56AM

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