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Outage in Nextiva

Nextiva Contact Center Login Issues

Resolved Major
January 28, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

A subset of users are experiencing issues logging into their Nextiva Contact Centers. Engineers are engaged and investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/29/2026 01:25AM

This incident has been resolved, and logins are working as intended.

IDENTIFIED 3 months ago - at 01/29/2026 01:06AM

The issue has been identified, and engineers are developing a plan to implement the fix.

Next update will be within 30 minutes.

INVESTIGATING 3 months ago - at 01/29/2026 12:35AM

A subset of users are experiencing issues logging into their Nextiva Contact Centers. Engineers are engaged and investigating the issue.

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