Outage in Nextiva
Nextiva Contact Center Calling Issues
Resolved MinorIncident Report
A subset of Nextiva Contact Center users are experiencing issues placing and receiving calls. Engineers are engaged and investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 01/29/2026 07:03PM
This incident has been resolved.
MONITORING
2 days ago - at 01/29/2026 06:26PM
A fix has been implimented and we are monitoring the results. At this time, we are observing that impacted users are able to place and receive calls as intended.
IDENTIFIED
2 days ago - at 01/29/2026 06:14PM
We are seeing improvements in systems and services for some of the affected users. Engineers continue work on the fix to address all impacted users.
IDENTIFIED
2 days ago - at 01/29/2026 05:34PM
Engineers are actively implementing the fix for this issue. We will continue to send updates within 30 minutes or as new information is available.
IDENTIFIED
2 days ago - at 01/29/2026 04:53PM
We are continuing to work on a fix for this issue. Our next update will be within the next 30 minutes.
IDENTIFIED
2 days ago - at 01/29/2026 04:04PM
This issue has been identified, and teams are working on implementing a fix.
INVESTIGATING
2 days ago - at 01/29/2026 03:48PM
A subset of Nextiva Contact Center users are experiencing issues placing and receiving calls. Engineers are engaged and investigating the issue.
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