Outage in Nextiva

Nextiva Contact Center Calling Issues

Resolved Minor

January 29, 2026 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

A subset of Nextiva Contact Center users are experiencing issues placing and receiving calls. Engineers are engaged and investigating the issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/29/2026 07:03PM

This incident has been resolved.

MONITORING 3 months ago - at 01/29/2026 06:26PM

A fix has been implimented and we are monitoring the results. At this time, we are observing that impacted users are able to place and receive calls as intended.

IDENTIFIED 3 months ago - at 01/29/2026 06:14PM

We are seeing improvements in systems and services for some of the affected users. Engineers continue work on the fix to address all impacted users.

IDENTIFIED 3 months ago - at 01/29/2026 05:34PM

Engineers are actively implementing the fix for this issue. We will continue to send updates within 30 minutes or as new information is available.

IDENTIFIED 3 months ago - at 01/29/2026 04:53PM

We are continuing to work on a fix for this issue. Our next update will be within the next 30 minutes.

IDENTIFIED 3 months ago - at 01/29/2026 04:04PM

This issue has been identified, and teams are working on implementing a fix.

INVESTIGATING 3 months ago - at 01/29/2026 03:48PM

A subset of Nextiva Contact Center users are experiencing issues placing and receiving calls. Engineers are engaged and investigating the issue.

Latest Nextiva outages

Nextiva vFax Inbound Issues - 23 days ago

Nextiva vFax Outbound/Inbound Issues - 2 months ago

Nextiva Contact Center Calling Issues - 3 months ago

Nextiva Contact Center Client Issues - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook