Outage in NinjaOne

Agent installation issues on ESXi/VMWare

Resolved Minor
November 04, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of an issue reported by a small number of customers unable to install the agent for ESXi/VMWare hosts. We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/04/2025 07:02PM

This incident has been resolved.

MONITORING 2 days ago - at 11/04/2025 06:42PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 11/04/2025 06:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 11/04/2025 05:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 11/04/2025 05:22PM

We have confirmed that the issue affects all regions. We are continuing to investigate the issue.

INVESTIGATING 2 days ago - at 11/04/2025 05:07PM

We are aware of an issue reported by a small number of customers unable to install the agent for ESXi/VMWare hosts. We are currently investigating this issue.

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