Outage in Npay

Amex settlements for merchants using the Nets Finland acquirer are delayed since March 31st

Resolved Minor
April 01, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

Settlements for Amex transactions for merchants using the Nets Finland acquirer are delayed since March 31st. Authorizations are not affected, nor are settlements for any other card type or any other acquirer.
Components affected
Npay Payment Backend

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 04/02/2025 09:59AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 04/01/2025 08:02AM

Settlements for Amex transactions for merchants using the Nets Finland acquirer are delayed since March 31st.
Authorizations are not affected, nor are settlements for any other card type or any other acquirer.

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