Outage in Nuance Dragon Medical
Investigating intermittent service disruptions across multiple data centers
Resolved Major
May 02, 2019 - Started over 6 years ago
Official incident page
Official incident page
Incident Report
We are currently seeing intermittent service disruptions across multiple data centers. Users may see issues or errors logging into Speech products as well as slow or no return of speech results.
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Latest Updates ( sorted recent to last )
RESOLVED
over 6 years ago - at 05/02/2019 09:20PM
The Microsoft infrastructure issue responsible for the service disruption has been fully remediated. We have validated that all Dragon Medical Cloud products are now functioning correctly at this time.
INVESTIGATING
over 6 years ago - at 05/02/2019 08:57PM
We are currently seeing intermittent service disruptions across multiple data centers. Microsoft has confirmed a multi-region infrastructure issue that is causing impact. Microsoft is actively working to remediate the issues and Nuance is partnered with Microsoft to resolve. Users may see issues or errors logging into Dragon Medical Speech Cloud products as well as slow or no return of speech results.
INVESTIGATING
over 6 years ago - at 05/02/2019 08:35PM
We are currently seeing intermittent service disruptions across multiple data centers. Users may see issues or errors logging into Speech products as well as slow or no return of speech results.
Latest Nuance Dragon Medical outages
Possible DMO Impact - 27 days ago
DMO PMM - about 2 months ago
DMO - about 2 months ago
DSavage TEST - Please Disregard - almost 7 years ago
This is test from Mitch - DME and DMO recognition results are delayed - almost 7 years ago
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