Outage in Olark

Incident Alerted

Resolved Major
April 19, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/19/2023 10:53PM

This incident has been resolved.

MONITORING about 2 years ago - at 04/19/2023 10:04PM

It looks like the DNS issues have resolved and you should be able to load olark.com pages again. We'll continue to monitor closely and update here.

INVESTIGATING about 2 years ago - at 04/19/2023 09:33PM

We are currently experiencing DNS resolution issues on olark.com as a result of an upstream provider. Some geographical zones are experiencing trouble connecting to our servers. We are actively monitoring and will update when we have additional information.

INVESTIGATING about 2 years ago - at 04/19/2023 09:12PM

We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

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