Outage in Olark
Degraded chat performance
Resolved Minor
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Outage Details
We're investigating reports that chat messages are delayed and there are issues loading transcripts. We'll update here as we know more.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 09/12/2023 11:29PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 09/12/2023 09:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 09/12/2023 07:06PM
We're seeing delayed messages again but have identified the cause and are working on resolution now. We'll update as soon as we have more information to share.
MONITORING
almost 2 years ago - at 09/12/2023 06:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 09/12/2023 05:02PM
We're investigating reports that chat messages are delayed and there are issues loading transcripts. We'll update here as we know more.
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